Useful Information

Help if you are sleeping rough:

Call Streetlink on 0300 500 0914 who will ensure that you are referred to local outreach services or click here.

Drop into Reading Borough Council Monday to Friday 9am to 5pm or call 0118 937 2165.

For advice if you are homeless or think you are at risk of homelessness Reading Borough Council Homeless Prevention Service…

St Mungo’s Rough Sleeper Outreach Service

For help with accessing accommodation and support services including support with physical and mental ill-health, drugs and alcohol, legal services and reconnection in the UK and abroad.

  • Monday to Friday 9am to 5pm call 0118 958 5002
  • Friday (drop-in) at CIRDIC 11am to 1.30pm (St Saviours Church Hall, Berkeley Ave, Reading, RG1 6JT).
  • www.mungos.org

CIRDIC (Churches in Reading Drop in Centre)

For hot meals, clean clothes, toiletries, bath and shower facilities, a safe postal address, use of a telephone, links to specialist services and someone to listen.

  • Monday, Tuesday and Friday (drop-in) 10am to 3.30pm
  • Sat (drop-in) 6pm to 7pm
  • Sunday (drop-in) 9am to 10am
  • 0118 950 2536
  • https://www.cirdic.org.uk/

Advice about housing, homelessness and money

Launchpad – Drop-in service

For anyone in Reading who needs housing or homelessness related information and support.

Shelter

  • For impartial and free housing advice
  • Monday to Friday 8am to 8pm
  • Saturday and Sunday 9am-5pm
  • National helpline:  0808 800 4444
  • https://www.shelter.org.uk/

Citizens Advice Reading

Free advice service on housing, finances and employment

  • Monday, Tuesday, Thursday and Friday (drop-in): 10am to 4pm
  • Wednesday (drop-in): 1pm to 4pm.
  • Closed 12.30pm to 1pm every day
  • Call: 0344 4111 306
  • https://rcab.org.uk/

Communicare

Your health: physical and mental

Walk-in Health Centre

Treatment, information and advice for a range of minor illnesses and injuries.  Anyone can use this walk-in service – no registration necessary.

  • Monday to Sunday (seven days a week): 8am to 7.45pm
  • Call: 0118 902 7651

Health Outreach Liaison Team (HOLT)

For anyone who is homeless, living in a hostel or having difficulties accessing physical or mental health services.

Mental Health Crisis Team

  • If you need urgent help with your mental wellbeing, but if it’s not an emergency call 0300 365 3000 or 0300 365 9999.
  • https://www.berkshirehealthcare.nhs.uk/contact-us/i-need-help-now/

Florey Clinic (walk-in centre)

First Stop/Sanctuary (night-time service)

Paramedics (SCAS) providing urgent medical care services alongside volunteers providing first aid, hot drinks, shelter and support.

Support with drugs and alcohol

‘Change, Grow, Live’ (CGL)

Adult drug and alcohol service (18 years +) for immediate treatment, assessment and referral, adcei and information, need exchange and support groups.

Needle Exchange

 ‘Change, Grow, Live’ (CGL)

Oxford Road Pharmacy

Western Elms Pharmacy